Terms And Conditions of Sale

In the following conditions, the “Seller’ means Pinckney Green Fireplaces, and the ‘Buyer means the person buying the product from the “Seller’. The statutory rights of the buyer are not affected by these conditions. These conditions shall apply to all contracts unless expressly varied in writing by the seller. Any inconsistencies to Seller’s terms, offered on behalf of the buyer shall be assumed to be void unless accepted by the seller, in writing.


a) The Seller reserves the right to ask the Buyer for a deposit or advance payment of 80% of the total price, or the full payment, before the Buyer’s order can be processed. Any deposit will be non refundable once carving for a bespoke item has commenced.
b) The balance of each order is to be paid in full upon delivery.
c) The Seller will not store any of the Buyers credit/debit card details after a transaction has been processed


a) Delivery dates quoted are genuine forecasts but shall not be legally binding on the Seller.
b) Time of delivery shall not be the essence of any contract.
c) In the event of the Seller being unable to supply goods subsequent to receiving an order from the Buyer, the Seller shall not be liable for any incidental or consequential loss howsoever arising.
d) The Seller recommends that the Buyer checks description of goods on delivery. In the event of any discrepancy the buyer must notify the Seller at the time of delivery, before the goods are processed in any way. Otherwise no responsibility can be accepted for any claims.
e) In all events the limits of liability for any fault or defect in the product shall be to a sum not exceeding the purchase price of the particular goods, and the Seller shall not be liable for any losses arising.
f) The Seller will not accept any liability for delays caused by ‘force majeure’ beyond the Seller’s control.


a) The Seller reserves the right of discretion, to accept or to refuse the return of any goods supplied.
b) Goods returned must be returned in good condition and for the stated reason.


a) Risk in the Goods passes to the Buyer on delivery.
b) Goods shall remain the sole and absolute property of the Seller as legal and equitable owner, until the Buyer has paid to the Seller the total agreed price in full.
c) The Seller may for the purpose of recovery of his goods enter any premises where they are stored or where they are reasonably thought to be stored and repossess them.


a) In the event of cancellation of any order by the Buyer, the Buyer will be responsible for all costs incurred by the Seller up to the point of cancellation.
b) The Buyer must notify the Seller of any cancellation in writing.


Pinckney Green Fireplaces offer supply only on gas fires, stoves and baskets. The customer takes full responsibility for size, style and power outage (KW) of any gas appliance, stove or basket purchased. The customer holds full responsibility for the installation of the appliance by a Gas Safe, or HETAS register engineer.

Contact Details: Pinckney Green Fireplaces, 7 Clydesdale Rd, Box, Nr Bath, SN13 8EN

Tel: 01225 632 674
Email: sales@pinckneygreen.co.uk
Web site: www.pinckneygreen.co.uk